Legal Rules Around Wallet And Account Use
Our Legal notice explains the conditions attached to account access, identity checks, wallet records and requests made through support. We use the details you submit during phone verification to connect your account with approved account activity and to investigate mismatched payment records. DANA, OVO, GoPay and
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QRIS appear as context chips because a payment receipt can help us trace a deposit or status question; the chips do not change the policy terms. Bank transfer and virtual account records may require the reference shown by your bank. Access or eligibility depends on local
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law, and we may restrict a request when the applicable rule does not allow it. Read the notice before opening an account, especially if you are in Medan or another Indonesian location with different local requirements. If a clause is unclear, use the account-help route beside
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the cashier and keep your reference ready.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.